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IBB Lörrach

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Tumringer Str. 24879539 Lörrach
+4976215859708
team@ibb-loerrach.de

Extract from our Rules of Procedure:

The IBB Office informs, advises and mediates in connection with complaints about accommodation, medical treatment, psychotherapy or psychosocial care of citizens of the district of Lörrach with the aim of a mutually agreed solution. To this extent, it supports people with a mental illness or their relatives in the exercise of their rights and interests. Employees in institutions of the Community Psychiatric Association (GPV) can also request the support of the complaints department if they have failed in their own institution in an attempt to remedy existing maladministration.

Last updated on 10.09.2025

Qualifications

As an independent information, advice and complaints body

we are open to your concerns, take your complaint impartially, take you seriously, mediate conflicts and work with you to find solutions.

The team shall be composed of:

  1. Affected persons with psychiatry experience

  • Relatives of people with mental illness

  • - Person with professional background

it offers support from different perspectives.

IBB members:

Ms I. Dreher, Ms D. Kufner, Ms U. Schneider, Mr M. Hiob

Key activities

The use of the IBB office is free of charge. We work voluntarily, are independent and are subject to confidentiality. There is no legal advice.

We are a member of the Municipality Psychiatric Association (GPV) and the Inclusion and Participation Group (FIT) of the Lörrach district.

The legal basis of the IBB office is the Mental Health Assistance Act of the State of Baden-Württemberg (PsychKHG). This gives us the basis for discussions with doctors, hospitals, authorities, etc.

The holder of the IBB Office, supported by the Ministry of Social Affairs, Health and Integration from state funds approved by the State Parliament of Baden-Württemberg, is the district of Lörrach.