Citizens' Survey Report
Before the platform GesundSozial.digital on 28 March On 1 June 2025, citizens of the Lörrach district were able to contribute their expectations and needs. Between 23 April and 23 April In June 2025, 543 people participated in the first citizens' survey. The aim was to learn more about the use of digital information, the most important health topics and the assessment of one’s own health competence – as a basis for the further development of the platform.
High readiness and great curiosity
The results show: GesundSozial.digital is of great interest to the participants of the survey.
82% would like to use the platform in future.
33% knew the project before the start.
49% are looking for health information with your smartphone.
The Internet is thus the most important source of information – followed by doctors and the personal environment.
Important topics: disease, prevention, care
Information on disease and treatment (27 %), health and prevention (24 %) and care and support (13 %) are most sought.
The survey also shows that many people understand health information in principle well, but have difficulties in assessing their reliability (73 %) or the urgency of health problems correctly (49 %).
Mental health remains challenge
Particularly noticeable: 68% of the participants find only hard-to-match aids in mental problems. This point has also been frequently mentioned in the open feedback – along with long waiting times, missing specialist doctors and the desire for low-swelling consultancy in the county.
Scientific support
Accompanying the survey, a bachelor thesis by a student of the Duale Hochschule Baden-Württemberg (DHBW) Lörrach examined how older people GesundSozial.digital use. The results show that many have basic digital skills, but still face hurdles, especially in the evaluation of health information and accessibility. At the same time, the work confirms that the platform significantly facilitates access to health and social services for older people.
Voices from the population
Many respondents wish:
a clear, easy to understand and barrier-free platform,
printed information materials for people without internet access,
and more personal contact points in health and social affairs.
Quotes such as “Please urgently remember to write everything in simple language” or “A printed compass for emergencies would be a valuable support” illustrate the desire for comprehensibility and accessibility.
Outlook: Next survey 2026
The results of the baseline survey flow directly into the further development of GesundSozial.digital one. In the second quarter of 2026, a further citizens' survey is planned to evaluate use, effectiveness and potential for improvement and to compare the results with the first survey.
Interested parties can already make a note at www.loerrach-landkreis.de/gsd-evaluation .
More news
from the county of Lörrach
Brochure supports the hospital stay
What do I need to prepare for a hospital stay? What questions should I clarify during treatment? What needs to be organised before discharge – and where can I find the right support afterwards? The new brochure “Good accompanies – before, during and after the hospital” provides patients and their relatives with orientation for the time around the hospital
Dementia – (k)a question of age
September 21 was World Alzheimer's Day. Under this year’s motto “Demenz – (k)a question of age”, the German Alzheimer Society draws attention to the fact that dementia does not only affect older people. Younger people can also get sick. At the same time, relatives, friends and people from the personal environment are often confronted with the topic over many generations
World Hepatitis Day on 28. July
On July 28, World Hepatitis Day will take place. Under the motto “Let’s talk plain language” the day of action also draws attention to viral hepatitis in 2026. The aim is to inform about the different forms of hepatitis, reduce prejudice and misinformation and encourage people to engage with protection, diagnosis and treatment options. What is Hepatitis? ..